Terms of Service
Last Updated: October 12, 2026
1. Introduction
Welcome to Daray.
These Terms of Service (“Terms”) govern your access to and use of https://www.daray.shop/ (the “Website”) and any purchases made through the Website.
The Website is operated by Gold Top Jewellery Limited (“Daray,” “we,” “our,” or “us”), a company with the business address listed in Section 19 of these Terms.
Our product collections include Engagement & Wedding, Marriage Celebrations, and Promise Stage, featuring rings, necklaces, and other jewelry products.
By accessing or using our Website, or placing an order through it, you agree to these Terms and any policies expressly incorporated into them. If you do not agree to these Terms, please discontinue use of the Website.
Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.
2. Eligibility and Use of the Website
You may use our Website only in compliance with applicable laws and these Terms.
If you place an order, you represent that you are legally capable of entering into a binding purchase agreement under the laws applicable to you.
If you are under the age of majority in your jurisdiction, you may use the Website or make purchases only as permitted by applicable law and with the involvement or authorization of a parent or legal guardian where required.
You agree not to:
Use the Website for unlawful, fraudulent, or deceptive purposes.
Submit false, misleading, or unauthorized order information.
Interfere with the security, operation, or availability of the Website.
Attempt to gain unauthorized access to our systems or another customer’s information.
Use automated methods to access, scrape, or copy Website content in violation of applicable law or our reasonable technical restrictions.
Upload or transmit malicious software or other harmful material.
Infringe our intellectual property rights or the rights of other parties.
We reserve the right to take reasonable and lawful measures to protect our Website, customers, and business from misuse.
3. Products and Product Information
We make reasonable efforts to present our jewelry products accurately, including descriptions, photographs, colors, sizes, materials, and other specifications.
However, actual product appearance may vary slightly from displayed images because of screen settings, lighting, photography, or manufacturing variations.
Product photographs and descriptions are provided to help customers understand the items offered for sale. They do not replace the specific materials, measurements, gemstone details, or other specifications stated on the relevant product page.
Customers should review product information carefully before placing an order, especially for rings, necklaces, personalized jewelry, and items purchased for engagements, weddings, or other special occasions.
We will not knowingly make false or misleading claims about a product’s composition, gemstone characteristics, quality, origin, or certification.
Where a product is described as containing a particular precious metal, gemstone, coating, or other material, that description should accurately reflect the product being sold.
If you have questions about a product’s specifications, please contact us before purchasing.
4. Product Availability
All products are offered subject to availability.
We may update product listings, discontinue products, modify product selections, or limit quantities where reasonably necessary, subject to applicable law and any obligations arising from an accepted order.
A product appearing on the Website does not guarantee that it will remain available at all times.
If an item becomes unavailable after you place an order and we cannot fulfill the order as agreed, we will notify you and provide the appropriate cancellation or refund options required by applicable law.
We will not substitute a materially different product without your consent where consent is required.
5. Prices, Taxes, and Other Charges
Product prices and applicable charges will be displayed during the shopping and checkout process.
Unless expressly stated otherwise, prices are shown in the currency indicated on the Website or at checkout. Customers should confirm the currency before completing an order.
Depending on the delivery destination and applicable requirements, additional amounts may include sales tax, shipping charges, customs duties, import taxes, or other legally applicable charges.
Applicable charges that must be disclosed before purchase will be presented in accordance with applicable law.
For international orders, any customs duties or import charges not collected at checkout may be payable by the recipient, where permitted by law and as explained in our Shipping Policy.
We make reasonable efforts to ensure that prices and product information are accurate. If a material pricing or listing error is identified, we may contact you to explain the issue and provide available options, including cancellation and a refund where appropriate.
We will not use a pricing error as a basis to disregard an order or retain payment where applicable law requires another remedy.
6. Orders and Order Acceptance
Placing an order through the Website constitutes an offer to purchase the selected products under the terms displayed at checkout.
After you submit an order, we may send an order acknowledgment confirming that we have received it. An acknowledgment of receipt does not necessarily mean that the order has been accepted or dispatched.
Order acceptance may depend on payment authorization, product availability, verification of order details, and other reasonable fulfillment requirements.
If we cannot accept or fulfill an order, we will notify you and arrange any refund required by applicable law.
Please review your order details carefully before submitting payment. If you notice an error, contact us as soon as possible at [email protected].
We cannot guarantee that an order can be changed or canceled after processing or shipment has begun.
7. Payment
Payment must be completed using an available payment method presented at checkout.
By submitting payment information, you represent that you are authorized to use the selected payment method.
Payments may be processed by third-party payment service providers. Their processing activities may be subject to their own terms, privacy policies, and security procedures.
We do not request that customers provide full payment card numbers, security codes, or account passwords through ordinary email.
If a payment is declined, reversed, or cannot be authorized, we may be unable to process the order until the payment issue is resolved.
We will not charge you for products or services that you have not authorized, except where a charge is otherwise permitted by applicable law.
8. Shipping and Delivery
Our Shipping Policy explains order processing, available shipping methods, estimated delivery times, shipping charges, tracking information, customs matters, and procedures for delayed or missing shipments.
Shipping and delivery estimates are provided in good faith and should be reviewed before placing an order.
If we cannot ship an order within the applicable promised timeframe, we will provide the notices and options required by applicable law.
Depending on the circumstances, you may be entitled to accept a revised shipping date or cancel the order and receive a refund.
We are not responsible for delays caused by circumstances beyond our reasonable control to the extent permitted by law. However, this provision does not eliminate any legal obligations relating to shipment, cancellation, or refunds.
Customers are responsible for providing accurate delivery information and should contact us promptly if an address error is discovered.
Additional information is available in our Shipping Policy at https://www.daray.shop/.
9. Returns, Exchanges, and Refunds
Our Refund and Returns Policy explains eligibility requirements, return procedures, refund processing, exchanges, and applicable return shipping costs.
Customers should review that policy before placing an order.
Any return restrictions, including restrictions relating to personalized, engraved, customized, or final-sale jewelry, are subject to applicable law and any rights that cannot legally be excluded.
Nothing in these Terms prevents a customer from seeking an appropriate remedy for a defective product, an incorrect order, a material misdescription, or another issue where a remedy is available under applicable law.
If you have a question about a return or refund, contact [email protected].
10. Intellectual Property
Unless otherwise indicated, the Website and its content, including text, photographs, product descriptions, graphics, logos, page layouts, and other materials, are owned by or licensed to Gold Top Jewellery Limited or the relevant rights holders.
These materials are protected by applicable intellectual property laws.
You may access and use the Website for personal, lawful shopping purposes.
Unless permitted by law or authorized by the relevant rights holder, you may not reproduce, distribute, publicly display, modify, sell, republish, or commercially exploit Website content without prior written permission.
Nothing in this section restricts rights or uses that cannot lawfully be restricted.
All third-party trademarks, product names, and other identifying marks remain the property of their respective owners.
11. Customer Communications and Submitted Content
When you contact us, submit feedback, or provide other content through available Website features, you represent that the information you provide is accurate to the best of your knowledge and does not unlawfully infringe another person’s rights.
You should not submit confidential information, payment credentials, or unnecessary sensitive personal information through public-facing Website features.
If the Website permits customer reviews, comments, photographs, or other submissions, you retain any ownership rights you have in your content.
By submitting content for display on the Website, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content as reasonably necessary to operate, maintain, and promote the relevant Website features, subject to applicable law and our Privacy Policy.
This license does not authorize us to make false claims about your experience, misrepresent your endorsement, or use your personal information in ways that violate applicable law.
We may remove or decline to publish content that violates applicable law, infringes rights, contains malicious material, or otherwise falls outside reasonable Website usage requirements.
We will not condition incentives on customers providing positive or negative reviews, and we will not knowingly misrepresent the authenticity of customer reviews.
12. Third-Party Services and Links
Our Website may contain links to third-party websites, payment services, shipping providers, social media platforms, or other external services.
These services may be governed by separate terms and privacy policies.
We do not control independent third-party websites and are not responsible for their content or practices except to the extent responsibility cannot lawfully be excluded.
The inclusion of a third-party link does not necessarily constitute an endorsement of that third party.
Your use of an external service is subject to the terms applicable to that service.
13. Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, disclose, retain, and protect personal information.
Our Privacy Policy is available at https://www.daray.shop/ and should be read together with these Terms.
We handle personal information in accordance with applicable privacy and data protection requirements.
If you have a privacy-related question or request, contact [email protected].
14. Disclaimer of Warranties
To the extent permitted by applicable law, the Website and its general informational content are provided on an “as available” basis.
We do not guarantee that the Website will always be uninterrupted, error-free, or available at every time or location.
We will make reasonable efforts to maintain Website functionality and correct material errors when identified.
Nothing in these Terms excludes any express warranty we have provided or any implied warranty or statutory protection that cannot legally be disclaimed or limited.
For products, the applicable product description, any express warranty provided with the item, and mandatory consumer protection laws will govern the rights and remedies available to the customer.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Gold Top Jewellery Limited will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from the use of the Website or a purchase, where such damages may lawfully be excluded.
Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or any other liability that cannot legally be excluded or limited.
Nothing in this section limits any mandatory consumer remedy for a defective product, failure to deliver, misleading product description, unauthorized payment, or other violation of applicable law.
Where liability may lawfully be limited, any limitation will apply only to the extent permitted by the law governing the relevant claim.
16. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses and reasonable costs arising directly from your unlawful use of the Website, your material violation of these Terms, or your infringement of another person’s rights.
This section does not require you to indemnify us for our own unlawful conduct, negligence where such responsibility cannot be transferred, or any liability that cannot legally be shifted to a consumer.
17. Suspension and Termination of Access
We may restrict or suspend access to Website features where reasonably necessary to protect the Website, customers, or our business, investigate suspected fraud, respond to security risks, or comply with legal obligations.
Where appropriate and legally permitted, we will take reasonable steps to notify affected users.
Suspension or termination of Website access will not eliminate any payment, refund, delivery, or other obligations that have already arisen under an accepted order or applicable law.
You may stop using the Website at any time.
18. Governing Law and Disputes
These Terms will be interpreted in accordance with applicable law, taking into account any mandatory consumer protection laws that apply to your purchase or use of the Website.
Nothing in these Terms is intended to deprive consumers of mandatory rights or remedies available under the laws of their state or country of residence.
If a dispute arises, we encourage you to contact us first at [email protected] so that we can attempt to resolve the issue informally.
If the dispute cannot be resolved informally, the parties may pursue any remedies available through a court or other forum with lawful jurisdiction.
Nothing in this section prevents a consumer from bringing a claim before a court or authority where applicable law grants that right.
19. Company Information and Contact Details
These Terms are provided by the following business:
Company Name: Gold Top Jewellery Limited
Website: https://www.daray.shop/
Business Address:
Room 11, 3/F, Block C, Kaiser Estate Phase 1,
37–45 Ma Tau Wai Road, Hung Hom, Hong Kong
Email: [email protected]
For questions about these Terms, product information, orders, or store policies, please contact us by email.
20. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices, Website functionality, products, or applicable legal requirements.
The latest version will be published on https://www.daray.shop/ with a revised “Last Updated” date.
Where a change requires additional notice or consent under applicable law, we will provide the necessary notice or obtain the required consent.
Changes will not retroactively eliminate rights that customers are legally entitled to retain.
21. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be applied to the maximum extent permitted by law or severed to the extent necessary.
The remaining provisions will continue in effect to the extent they can operate lawfully.
22. Entire Agreement
These Terms, together with the policies expressly incorporated into them and the terms presented at checkout, describe the principal terms governing your use of the Website and your purchases from Daray.
If a specific order confirmation or product-specific term conflicts with these Terms, the relevant terms will be interpreted together to the extent possible, subject to applicable law and any mandatory consumer rights.
Nothing in this section excludes rights or obligations imposed by applicable law.
23. Contact Us
If you have questions about these Terms of Service, please contact:
Gold Top Jewellery Limited
Email: [email protected]
Address: Room 11, 3/F, Block C, Kaiser Estate Phase 1, 37–45 Ma Tau Wai Road, Hung Hom, Hong Kong
Website: https://www.daray.shop/
Thank you for visiting Daray and considering our jewelry for your meaningful moments.